Prepare the knowledge
Use your approved services, policies, pricing guidance and links as the source of answers.
I set up a website assistant to answer approved questions, gather appropriate context and guide visitors toward the right booking or human response.

A visitor may want to know price, availability or fit before filling out a form. A chatbot should clarify those questions without inventing answers or trapping the visitor.
I’ll give the website assistant approved source material and clear rules for when it should collect details or hand off.
Use your approved services, policies, pricing guidance and links as the source of answers.
Choose when to answer, collect contact details, suggest a booking or involve your team.
Test missing information, ambiguous requests, human escalation and mobile use.
I’ll test common questions, unknown answers, contact capture and escalation before it appears on the site.
The assistant identifies an approved answer or clarifying question.
It offers the appropriate page, form or supported booking route.
The agreed contact and conversation details reach a responsible person.
No. I define what it knows and how it responds when information is missing or a person should take over.
Only when the chosen platform, calendar and approved booking conditions support the action.
I will review your current tools, the customer event that matters, what your team can support and the first phase worth building.
Share your public service information, approved answers, privacy rules and the person who reviews conversations.
Give the assistant approved answers, capture only necessary details, and connect qualified conversations to booking or human follow-up.
GoHighLevel can connect the CRM, forms, calendar and workflows where those tools fit your setup. I can also work with your existing platform. The right build starts with your process, access and handoff rules.