Navigation frames a business website
Home, about, contact and blog links sit above a call-centre service proposition. A consultation CTA and operator imagery give the visitor a clear starting point for discussing an outsourcing requirement.
ZAVOCO · CASE STUDY
A telemarketing website that explains how the team can help.
Zavoco presents outsourced telemarketing and customer-engagement services through a navigable business website, service cards, industry categories and consultation prompts.
THE PROJECT & DESIGN DECISIONS
Zavoco: the offer and the customer journey.
Three choices that shape the visitor’s experience on this page:
Services are grouped by need
The page separates lead generation and appointment setting, customer follow-up, retention and market-research topics. Supporting explanations make the different service conversations easier to distinguish.
Industry context leads to contact
Technology, automotive, financial and travel categories precede a prominent contact banner. Client-story cards and a London contact footer support the final enquiry without independently proving campaign results.
Businesses I have worked for
FOR YOUR OWN SIMILAR PROJECT
A outsourced call-centre service website built around your own offer.
Services explained for the buyer
I’ll structure your outsourcing or professional-service website around the actual services and industries you support, using approved examples and clear contact routes for different requirements.
Enquiries with useful business detail
I’ll collect the service needed, relevant market and contact context your team uses to assess a request, then connect those answers to the supported CRM record and responsible salesperson.
A relevant response and review route
I’ll configure the agreed acknowledgement, calendar or manual review stage, with messages you approve that change when someone replies or moves forward. Any operational integration will be confirmed separately in scope.
Questions, answered
I’ll adapt the outsourced call-centre service website around your own offer and approved content. I’ll structure your outsourcing or professional-service website around the actual services and industries you support, using approved examples and clear contact routes for different requirements.
I’ll need approved service descriptions, industries and supporting media, business enquiry criteria and responsible sales owner, and website and CRM access, with approved response messages.
I’ll collect the service needed, relevant market and contact context your team uses to assess a request, then connect those answers to the supported CRM record and responsible salesperson. I’ll configure the agreed acknowledgement, calendar or manual review stage, with messages you approve that change when someone replies or moves forward. Any operational integration will be confirmed separately in scope.
Let’s plan your own outsourced call-centre service website.
I’ll review your offer and current setup, then agree the page, content and connections for your project.
Free strategy callA clear project scopeYour accounts and assets