PROJECT PROCESS

See how I take your project from scope to handover.

I’ll take your project from a clear scope through design, setup and testing, then show your team how to use the finished website, funnel or account setup.

See the process
Business team reviewing a growth strategy
WORKING TOGETHER

What happens from my first call to handover.

1

Discovery & scope

I’ll review your offer and current setup, then agree the work, quote, timeline and launch dependencies.

You receive

A clear project scope and quote.

What I need from you

Your offer, current tools, goal and any fixed deadline.

2

Design & blueprint

I’ll plan the page structure and customer experience, then share the design and account plan for your review.

You receive

A proposed layout and mapped customer experience.

What I need from you

Your brand assets, approved content and relevant proof.

3

Build & feedback

I’ll build the agreed pages and account connections, then organise your feedback against the approved scope.

You receive

The working pages and configured account routes.

What I need from you

Required account access and consolidated feedback from your decision maker.

4

Testing & handover

I’ll test the relevant customer and team scenarios, resolve agreed issues and walk you through the finished setup.

You receive

A tested build and a practical walkthrough.

What I need from you

Final approvals and the person who will run the setup after launch.

WHAT I REVIEW

What I check before handing over your project.

The page

I’ll review the content, hierarchy, imagery and mobile experience.

The submission

I’ll test form fields, the destination and the confirmation people receive.

The booking

I’ll check availability, joining information and booking notifications.

The follow-up

I’ll test timing, reply handling and the rules that stop the sequence.

The AI task

I’ll review approved AI information, actions the platform can carry out and human fallback.

The handover

I’ll show your team the setup and the updates they own next.

AFTER THE BUILD

Your handover: the setup, the walkthrough and your next responsibilities.

I’ll test the agreed customer route and show the team what follows it. You get clear responsibilities and maintenance points rather than a finished link without an explanation of the process behind it.

A walkthrough of your setup

I’ll show you the finished setup, where customer information goes and how your team uses the configured pages and account tools.

Clear ownership

I’ll identify the routine content, knowledge and account updates your team owns, including the person responsible for enquiries after launch.

An agreed next phase

I’ll separate any later work or new requirement from the completed scope, so you know what is finished and what needs a new plan.

Businesses I have worked for

Questions, answered

I’ll confirm the deliverables, content and access I need from you, project dependencies, feedback route, quote and timeline before work starts.

I’ll review the page design with you, then test the agreed submissions, bookings or account events through to the team’s next step.

Yes. I’ll define a focused first phase with clear deliverables. Additional pages or features can become a separately agreed next phase.

I’ll walk you through the finished setup, explain routine updates and identify any remaining dependencies or separately agreed later work.

Start with one useful, clearly defined project.

I’ll turn your business goal into a clear design and setup scope.

Free strategy callA clear project scopeYour accounts and assets
Start with a useful project scope.Agree on the journey, deliverables and first phase.
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FREE STRATEGY CALL

Let’s map your next step.

Choose a time in Steve’s booking calendar.

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