Approved knowledge
I’ll organise the supplied information and identify what changes require review, with a clear owner for keeping service details and answers current.
I set up AI agents for a defined business task, using your approved information, actions the platform can carry out and a clear handoff when a person is needed.

I’ll prepare the agent role, approved knowledge, qualification questions and point where your team takes over. I’ll verify the chosen platform’s actions the platform can carry out before including booking or record updates.
I’ll connect approved information to the actions the platform actually supports. You get a defined task, an update owner and a tested fallback rather than an assistant asked to handle everything.
I’ll organise the supplied information and identify what changes require review, with a clear owner for keeping service details and answers current.
I’ll verify the available tools and account permissions before configuring the agreed actions, including booking only where the actual setup supports it.
I’ll define escalation triggers and the receiving team, then test an out-of-scope question and an explicit request for a person to respond.
I’ll review where enquiries arrive and choose a suitable agent role.
I’ll prepare your approved business information and response instructions.
I’ll configure the actions the platform can carry out and human fallback.
I’ll test realistic conversations and show you how to update the knowledge.
I’ll recommend voice or chat after reviewing where enquiries arrive and what you want the assistant to handle.
I can include booking where the chosen platform and calendar support it. I’ll verify the account requirements before confirming that action.
No. I’ll configure the agreed task and approved information, with a fallback for questions outside the agent’s role.
Yes. What I need from you: approved business details and an owner for future updates. I’ll review the material for gaps before configuring the agent.
I’ll configure a useful agent role with approved information, actions the platform can carry out and point where your team takes over.